Radfield Home Care earns consecutive 5 Star Franchisee Satisfaction Award from Workbuzz

Radfield Home Care have been awarded the prestigious Workbuzz 5 Star Franchisee Satisfaction award for the second consecutive year. This accolade recognises franchisors who provide exceptional assistance and support to their franchise partners in an industry known for its rigorous standards.

Celebrating the achievement, Dr Hannah MacKechnie, CEO at Radfield Home Care said:

“We are so grateful to our fantastic franchise partners for their feedback that earned us this award. At Radfield we are dedicated to providing thorough franchise onboarding and development support, earning this accolade for the second year in a row is heart-warming validation for the hard work of our franchise support team.”

To ensure franchise partners receive the support they need, the Radfield Home Care national office has one of the largest ratios of support team members to franchise partners in the sector at one team member for every two offices. The team provides a dedicated onboarding process with growth support as the business develops. In 2022, Radfield’s franchisee onboarding programme, Radfield Runway, was recognised by Princess Anne with a Princess Royal Training Award. Shortly after the same programme also earned Radfield the 2023 “Team Support” award from the Home Care Awards, along with the title of “Most Outstanding Home Care Group”.

Rooted in their purpose, to help the nation age well by remaining connected to the things that matter the most, Radfield Home Care have been meeting and surpassing industry standards for over four decades. Founded by siblings Alex Green and Dr Hannah, they prioritise the well-being of clients and the satisfaction of Care Professionals and franchise partners. This award serves as a testament to their ongoing dedication to empower their network to achieve their purpose.

The franchisee satisfaction award is an annual accolade provided by The Best Franchise Awards, an official supplier of the British Franchise Association (BFA).

The Workbuzz 5 Star Franchisee Satisfaction award recognises franchisors who have attained the highest levels of satisfaction from their franchisees, as revealed in an annual survey by Workbuzz. The survey gathers anonymised feedback from franchisees to measure satisfaction levels across all aspects of their business relationship with the franchisors. By achieving the 5 Star Franchisee Satisfaction award, Radfield Home Care has demonstrated a standard of excellence in their operations, which includes providing continual support to their network and nurturing a culture of collaboration and success.

In addition to receiving the Workbuzz award, Radfield Home Care proudly sits as one of the Top 50 elite franchise opportunities in the UK. Radfield attributes this recognition to a robust infrastructure and a unique business model that supports ethical practices, and steadfast commitment to franchise partners and Care Professionals.

Managing Director and Co-founder Alex Green added:

“Here at Radfield Home Care, we embrace growth, believe in strengthening our bond with our franchise partners, and continually work toward improving the quality of care we provide. Our aim is not just to achieve recognition within the industry but to make a genuine difference in people’s lives, from our franchise partners to Care Professionals and our clients.”

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